Our Policies

BEAUTY LOUNGE PERMANENT MAKEUP & MED SPA IS AN EXCLUSIVE PERMANENT MAKE-UP STUDIO AND MEDICAL SPA OPEN PRIMARILY BY APPOINTMENT ONLY. WE SELDOM CAN ACCOMMODATE WALK INS. DUE TO THE NATURE OF OUR DETAILED ARTISTIC SERVICES, WE KINDLY REQUEST THAT YOU RESPECT OUR NO GUEST POLICY.

appointments

We request you arrive 15 minutes prior to your service so that you may relax, change, and fill out appropriate forms. We do our best to insure we take you at your scheduled appointment. In order to insure that we do, if you arrive more than 15 minutes late for your appointment, we may have to reschedule you.  Please familiarize yourself with our location and parking.  Exceptions will not be made for anyone arriving late due to traffic, parking, or any other personal emergency.  Late arrivals will be cancelled and deposits will be forfeited. An additional deposit will be required to reschedule your appointment if you arrive late for your schedule appointment time.

cancellations

All appointments must be secured with a credit card on file. We require a 24 hour notice for any date changes or cancellations of appointments.  A cancellation or no show fee of $50 is charged if you no call, no show to your appointment or cancel with less than 24 hours notice. Charges will be made on credit cards. If we are unable to collect a cancellation fee, subsequent booking will require cancellation fee be paid, and new deposit collected. This courtesy enables us to compensate our employees for their time, and maintains a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our policy.

DEPOSITS

A $50 deposit is required to confirm your appointment and is applied to the total cost of the procedure. This is to ensure that you are serious about booking your appointment. NO DEPOSIT NO APPOINTMENT

 Permanent Make-up Deposit $100

Microneedling PRP, Skin Resurfacing, Kybella $100

Non-Surgical Face Lift PDO Threads $500

 

NO GUESTS PLEASE

Due to the nature of our detailed services, we kindly request that you arrive unaccompanied to your appointment. We very strictly do not allow friends, boyfriends, spouses, or children, and/or pets to accompany you into the treatment room.  Children must be attended to at all times in our lobby. Our staff can NOT supervise your child(ren).

PERMANENT MAKEUP TOUCH-UPS

Your first touch-up session is complimentary when paying for your service in full. This can be scheduled no sooner than 4 weeks and no later than 6 weeks following your first session. Touch-up Sessions are typically booked during your first visit. Currently we are booked 3-4 weeks out, so it is imperative that you schedule your touch-up session ASAP. This Touch-up  session is crucial for the best results.  If you DO NOT complete your initial procedure by completing your touch up appointment within 4-6 weeks the complimentary touchup is forfeited and additional fees will apply depending on length of time since original procedure date. Additional touch-ups may be needed for excessive bleeding, oily, problematic skin, those with dark pigmented skin and people who do not follow after care instructions properly, for an additional fee.

EXISTING BROW TATTOOS

We are extremely selective when working over existing tattoos and other tattoo artists’ work.  If you have had your eyebrows previously tattooed, we request that you email us clear photos of your brows for approval INFO@BEAUTYLOUNGESANMARCOS.COM  before your appointment booking. In addition to the photos in your email, please include the date of your last brow tattoo, how many sessions you received, and the business name and artist name who performed your service.

IMPORTANT FOR ALL BROW CLIENTS

Permanent make-up is a multiple-step appointment process. Healed results will vary with each individual client. NO guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. In order for your new brows to heal properly (and look their very best) following all instructions are crucial! Pre-Care Instructions are designed to limit bleeding and skin sensitivities during the service. Excessive bleeding during the procedure can dilute and expel the pigment color and lead to poor results

PAIN

Please remember that every effort is made to keep our clients as comfortable as possible, using a combination of local and topical anesthetics, however this is a TATTOO and some level or degree of pain is to be expected. There are many individual biological factors that may effect the clients level pain of control, and are completely out of the artist control. The rate of absorption and the body’s metabolism of the medication varies from person to person, as does one’s pain threshold and perception to pain. 99% of the time our clients experience little to ZERO pain during their procedure, however on occasion some may report some degree of pain. Again, this procedure is a TATTOO!

RETURN POLICY

Unopened products may be exchanged for alternative products within 7 days of purchase.

All spa service sales are final. If there is a valid medical reason as to why you cannot utilize the Medical Spa service that you purchased, we will allow you to use your remaining balance towards other services of equal value. The only time that we will provide a refund for your purchase of a Medical Spa service, is if your complaint is accompanied by a practicing physician’s note explaining your medically-inclined inability to utilize the service within 6 months of the purchase date of said service, at which point we will present you with a 50% refund of the original service purchase price.

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