Our Policies

BEAUTY LOUNGE MEDICAL SPA IS SAN DIEGO’S PREMIERE MEDICAL SPA. WE ARE BY APPOINTMENT ONLY AND SELDOM ABLET TO ACCOMMODATE WALK INS. WE KINDLY REQUEST THAT YOU RESPECT OUR NO GUEST POLICY.

appointments

We request you arrive 15 minutes prior to your service so that you may relax, change, and fill out appropriate forms. We do our best to insure we take you at your scheduled appointment. In order to insure that we do, if you arrive more than 15 minutes late for your appointment, we may have to reschedule you.  Please familiarize yourself with our location and parking.  Exceptions will not be made for anyone arriving late due to traffic, parking, or any other personal emergency.  Late arrivals will be cancelled and $50 fee will be collected. 

cancellations

All appointments must be secured with a credit card on file. We require a 24 hour notice for any date changes or cancellations of appointments.  A cancellation or no show fee of $50 is charged if you no call, no show to your appointment or cancel with less than 24 hours notice. Charges will be made on credit cards. If we are unable to collect a cancellation fee, subsequent booking will require cancellation fee be paid, and new deposit collected. This courtesy enables us to compensate our employees for their time, and maintains a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our policy.

DEPOSITS

A deposit is required for some appointments requiring longer appointment times or necessitating special order of supplies, medication, or equipment. The deposit is applied to the total cost of the procedure. This is to ensure that you are serious about booking your appointment. NO DEPOSIT NO APPOINTMENT

Non-Surgical Face Lift PDO Threads $500

Sculptra must be paid in full prior to appointment.

 

NO GUESTS PLEASE

Due to the nature of our detailed medical services, we kindly request that you arrive unaccompanied to your appointment. We very strictly do not allow friends, boyfriends, spouses, or children, and/or pets to accompany you into the treatment room.  Children must be attended to at all times in our lobby. Our staff can NOT supervise your child(ren).

 

RETURN POLICY

Unopened products may be exchanged for alternative products within 7 days of purchase.

All spa service sales are final. If there is a valid medical reason as to why you cannot utilize the Medical Spa service that you purchased, we will allow you to use your remaining balance towards other services of equal value. The only time that we will provide a refund for your purchase of a Medical Spa service, is if your complaint is accompanied by a practicing physician’s note explaining your medically-inclined inability to utilize the service within 6 months of the purchase date of said service, at which point we will present you with a 50% refund of the original service purchase price.

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